Why are there water department flags in my yard?
Water lines are marked in response to dig requests. We mark buried lines so that other companies do not do damage when they dig.
FAQ Topic: Services & safety
What can be done about rust colored water?
Flush out the plumbing in the house through the cold-water taps.
Why is my water rust/tea-colored?
Sometimes hydrant flushing can make the water temporarily appear rust-colored because the iron and other mineral deposits in the water mains get stirred up. There is no health hazard associated with discolored water, however it may stain laundry.
How do I buy bulk water?
Contact the Utility Billing department at (937) 382-5711.
How do I setup water service?
An application must be submitted to the Utility Billing office. These are available in the Municipal Building or online. If the application is completed outside the office it must be notarized. A photo ID is required at the time of submission.
Who do I call about police-related non-emergencies?
The non-emergency police line is (937) 382-3833 and is typically answered by a dispatcher when available.
How do I get a copy of a police report?
Submit a public records request to the Police Department.
How do I file a police report?
In person reporting is preferred. Reports can be filed at the Police Department in the Municipal Building. Phone reports can be made by contacting dispatch at (937) 382-3833.
What items can be recycled?
Learn more about curbside recycling.
Who do I call when my garbage has not been picked up?
Contact the Sanitation Department at (937) 382-6474.