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Utility Billing Forms

My Water Advisor

Managing Water Consumption My Water Advisor is a free online tool to monitor water usage. Users can access reports to learn how much water is being used and when. With the ability to set alerts for consumption over specific thresholds, users can avoid unexpected bill increases and conserve water. Mobile apps are available for both...

Make a Payment

Mail in Payment Checks shall be made payable to the City of Wilmington and mailed to the following address; Utility Billing Office 69 N. South St. Wilmington, OH 45177 Drop Off Payment Account clerks are available to take payments during regular business hours. There is a secure drop box in the entrance leading from South...

Utility Billing

The Utility Billing Department is located on the first floor of City Hall at 69 N. South Street. Account Clerks are available to take payments, assist with billing questions, establishing new service, or stopping service at an existing address, among other things.

Fall Leaf Pickup Program

The Street Maintenance & Repair department offers a Leaf Pick Up service for the benefit and convenience of its residents. Guidelines In order for the City to provide the best possible service to all customers, it is important that each resident understand and follow the rules and guidelines. Leaves should be raked to the edge...

Report a Streetlight Outage

Street light repairs are made by Miami Valley Lighting. Outages may be reported by phone or online. Please be prepared to provide the following information. Information to provide Type of outage Light out Light cycling, or turning on and off Streetlight wire down Pole down Other maintenance issue. Example: pole or globe leaning Outage location...

Street Maintenance & Repair

The Maintenance and Repair Department performs many duties. Some of these duties are: Street Repair Reconstruction of streets and alleys Asphalt paving Snow plowing and salting of city streets Mowing of city right-of-ways and city-owned properties Painting of traffic control lines on city streets Trimming and removal of trees in city right-of-ways Installing and maintaining...

Creek Maintenance Policy

Stormwater Control Specifications

Stormwater Utility

The City of Wilmington Stormwater Utility was established by City Council in September 2020. Previously, stormwater infrastructure management had been funded by wastewater fees. This resulted in stormwater issues going unaddressed, in favor of wastewater projects. With the establishment of the Stormwater Utility, the City has funds available to allocate to stormwater improvement projects. Stormwater fees...

Stormwater

Understanding Stormwater It is important to understand that there is a significant difference between stormwater and wastewater. Each has its own independent collection system. Stormwater is the runoff from naturally occurring precipitation (rain, snow). Stormwater runoff is directed from sidewalks, driveways, and roadways toward streams and should not enter the sanitary sewer system. Wastewater is...

Wastewater Treatment Plant Documents

New Wastewater Treatment Plant Construction

A new wastewater treatment plant is currently under construction on Nelson Avenue, across from the existing wastewater treatment plant site.Quick FactsConstruction began in 2023 with estimated completion in 2025New Facility average daily capacity will be 50% higher than current treatment facilityNew facility will be able to handle up to 125% more wet-weather blowNew facility will...

Wastewater

Mission The mission of the City of Wilmington Wastewater Treatment Plant is to protect public health and the environment. About Wastewater and Treatment The Wastewater Treatment Plant (WWTP) treats wastewater so it can be returned safely to the environment. Wastewater treatment is the “last line of defense” against water pollution. Through the treatment process, wastewater...

Code Enforcement Reports

Report Archive If you would like a report not listed, please email avance@wilmingtonoh.org.

Code Enforcement Process Guide

The code enforcement process is generally initiated by a concerned resident reporting a possible violation. Typical chain of events Concern or violation reported. Inspection is carried out by the Code Enforcement Official. Determination if violation exists and photos are obtained. If the violation is founded, a case is opened, and violations are added. Property owner...

Report Code Violations

This office encourages citizens to report property issues that impact their property or neighborhoods. You can submit your complaints directly to the online form below, or you can choose another method of reporting below. Report Violations Online Click to Fill out Google Form Report via Phone 937-382-6509 Report via Email avance@wilmingtonoh.org

Property Maintenance Code

The Wilmington Code of Ordinances cover Property Maintenance in part 17. Specific Examples of Property and Code Violations Litter and Trash Junk Vehicles or RV Storage on Residential Property- (This does not apply to cars parked in the street) Abandoned Shopping Carts Exterior Structure Maintenance- Roofing, Windows, Siding, and General Property Disrepair Interior Structure Maintenance-...

Code Enforcement

The Code Enforcement Department accepts complaints from citizens as well as other local departments and agencies regarding violations of the City’s Property Maintenance and Zoning Codes. The department handles a variety of violations including regarding exterior property maintenance, junk vehicles, litter, grass and weeds, infestations, interior property issues, and other property violations and then investigates...

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