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The Americans with Disabilities ActPassed in 1990, this act provides the protection that no individual with a disability shall on the basis of disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any federally funded program, service, or activity. Wilmington Transit System is committed to providing non-discriminatory...

While cancellations are less than ideal, they are occasionally necessary. Cancellations must be made no less than 1 hour prior to the scheduled pick up time. If the office is closed, a voicemail is acceptable.

In City Limits One Way Rates Standard rate: $2.00 Elderly or Disabled*: $1.00 *Wilmington Transit System issued ID card required. Outside City Limits Contact Wilmington Transit System Dispatch for mileage and wait charges.

The Wilmington Transit System began operations as The Wilmington City Cab Service in ugust 1984, with two vehicles, and five part-time employees. We presently have twenty-six vehicles, six full-time and fifty part-time employees. All of our vehicles are wheelchair accessible, and we receive more than 11,000 calls a year for wheelchair assistance. We provide an...

More information about zoning district provisions can be found in Part 11, Title 9 of the Wilmington Code of Ordinances. 

The portal can be used to apply for new permits and search existing permits. Applicants can also upload additional documentation through the portal after an application has been accepted.

The information on this page only pertains to projects within the Wilmington city limits. For projects outside the city limits, please visit the Clinton County Building and Zoning website. NOTICE: The 2024 Ohio Building Code is now in effect. Applications for commercial permits submitted after 3/1/2024 and residential permits submitted after 4/15/2024 must comply with the...

Returned Checks and Debits are subject to a $30 fee. The amount of the returned check plus the fee must be paid back to our office in CASH ONLY. Customers cannot pay returned checks or debits with money orders or credit cards. Customers will be notified by phone, email or pink card left at residence to contact the...

Stormwater rates are based on the amount of impervious surface – like buildings, asphalt,and concrete – within a property’s boundary line. Pursuant to Wilmington City Ordinance 924.10, appeals may be filed when a customer believes that the impervious area has been incorrectly calculated or applied, or when propertyownership or boundary is incorrect.Requests for appeal must...

Sewer rates are determined in part by the amount of water consumed, and sometimes sewer bills can be affected by problems with a water system. If you think your sewer bill is too high because of a problem that caused water usage that did not go down the drain or enter the sewer system, per...

Water line breaks or a sudden use of a large amount of water can cause low pressure in the buried pipes that are used to supply water to our customers.  When this happens the water in a consumer’s plumbing could be siphoned backward, potentially drawing contaminants into the public water system. The City of Wilmington...

Managing Water Consumption My Water Advisor is a free online tool to monitor water usage. Users can access reports to learn how much water is being used and when. With the ability to set alerts for consumption over specific thresholds, users can avoid unexpected bill increases and conserve water. Mobile apps are available for both...

Mail in Payment Checks shall be made payable to the City of Wilmington and mailed to the following address; Utility Billing Office 69 N. South St. Wilmington, OH 45177 Drop Off Payment Account clerks are available to take payments during regular business hours. There is a secure drop box in the entrance leading from South...

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